State Farm® Insurance Agent Charlotte Russell

"Super helpful and responsive."

"Yout team rock's!!! Thank you Marylu Solis made it so easy to add another car to my insurance. We really appreciate your diligence and support Gracias!"

"Marylu was amazing! Not only was she nice but also very professional. She explained everything in simple terms where I could understand. I would highly recommend getting insurance from Charlotte Russell- State Farm Agency in Redwood City."

"Quick service payment made in 48 hours follow up call to ask if everything was Satisfactory"

"Charlotte and Dana have both been very helpful! I appreciate all of their assistance with my claims, insurance etc!"

"Great agency! She and her team go to bat for you. Been a customer for many years. Highly recommended. House, cars, boats, health and more."

"Excellent service and attention to detail."

"Great agent. Easy to work with, and easy to reach them for any questions or concerns. They are also very helpful when you need to file or follow up on a claim."

"Charlotte and her team are incredible at what they do. I feel safe knowing that I have my insurance needs being looked after by such a great team. Happy Friday Charlotte!"

"Great customer service, always happy to help me with whatever I need. I got a great deal on my car and life insurance."

"Charlotte, Dana and team have been wonderful and super responsive when I’ve had a need. Dana personally calls and checks up that claims are being processed in a timely manner. Charlotte has been advising me for almost 10 years now and I appreciate our annual check ins to see if there are opportunities to save or sync across policies."

"David was efficient and helpful with adding my new car to my policy. Thanks!"

"Charlotte, Dana and the rest of the team are incredibly kind, attentive and helpful. I have been a client for over 25 years and plan to continue to be a client forever!"

"Really good service with quick advice and easy interactions. I have had State Farm insurance since I purchased my first car and would never switch!!"

"Very helpful and especially valued the conversation with David Appling to navigate the best insurance options for our family."

"My last interaction was with David, but everyone from their team is absolutely phenomenal. They are always on top of ensuring that we are well rounded in protection, patient to explain and look into our business with catered solutions, and usually are first to reach out to us if there is any unusual activity. Their team has build a "fortress" around our business. Give them a chance and you will not regret it."

"Charlotte and her team are quick to respond to any inquiries and super helpful when they do! They are a pleasure to work with."

"David was excellent! He worked with me (late on Friday afternoon), to resolve my insurance payment issues. David was very patient, attentive and ensured all was taken care of before hanging up!"

"Charlotte, Dana and Wesley are awesome! They are easy to work with, very responsive and provide a high level of service - both for personal and business insurance needs. 👍👍"

"They are efficient, effective, and fair."

"I needed help with a claim and David was able to answer all of my questions and put my mind at ease with the claim. Thank you David."

"Really one of the best insurance agents I have worked with. Very knowledgeable, patience in answering questions, and great suggestions to help me save money or get a better policy"

"Dana was so helpful and took time to explain everything to me. She followed up several times with answers to my questions. She made the process easy and smooth for me."

"Shout out to David Appling at Charlotte Russell State Farm Agency here in Redwood City. He, like the rest of the team, is so responsive and makes himself available and on top of any issues I might have even if it is something as simple as passing along a message. Thanks so much David for your excellent customer service."