State Farm® Insurance Agent Charlotte Russell

"Thank you for making my bad experience getting hit by another motorist, bareable. Thank you for your quick response to help get my car fixed and recover my portion of the bill"

"All State Farm folks are very professional and efficient. Great company thus far. Dana in particular is amazingly responsive."

"I like working with this agency as they are responsive and provide good information."

"Helpful, responsive, friendly. Everything I want in an insurance agent!"

"Would not use anyone else for my insurance needs! Goes above and beyond! Exceptional service!"

"After filling out an insurance quote online Shawna gave me a call and she was able to save me more money than the online quote even said. She has been incredibly helpful and the entire process of switching to a new insurance company was super simple and fast."

"Shawna was extremely helpful, she explained all of the coverage options and helped me get a new insurance policy with a great rate for both of my vehicles. Nothing but positive things to say!!!"

"Dana and Teresa were amazing to work with. Dana in particular was very communicative and professional. Many thanks to the both of them!"

"After two frustrating and non-productive calls to the State Farm main number I gave up trying and called my agent, I was fortunate Dana was there. She was professional, courteous, knowledgeable and patiently listened to my problem. She said she'd look into my issue with State Farm and call me back. Within 10 minutes she called me with all the information I needed and a phone number to make my issue go away. Dana took care of business and my situation was resolved amicably. In short, Dana is the BEST."

"Wesley was very knowledgeable and helpful. Thank you for assisting me to secure health supplement insurance!"

"I've been a client of the Agency for our of insurance needs including auto, homeowners and umbrella policies. My experience of working with the Agency staff has been (in one word) fantastic. The response times for any queries is very timely and each matter is handled in a highly professional manner. I'm very grateful I chose to with Charlotte Russell State Farm Insurance Agency."

"I have known Charlotte since high school and when it came to time to find an insurance agent that I could trust to protect my family and my home, there was no doubt in my mind that Charlotte and her team would be the right people for the job. I have been with Charlotte over three years and have found her and her team to be kind, responsive, patient, and overall just good people to work with. Thank you for the work that you do!"

"Just for Dana she is the best! (my other review was over 6 months old so this one count 😂)"

"My interactions with Dana, David and Charlotte have always been very prompt, accurate and professional. As a fuss budget on getting good customer service, this organization meets and surpasses my expectations for excellent customer service."

"I have used Charlotte's office for 10 years and they are very professional and have always treated me very well and would recommend them to anyone looking for insurance to try them out."

"I have great experiences with State Farm. Especially after my accident and they helped every step of the day. David even looked over my current insurance plan."

"This branch has been accommodating to all changes to any of my policies and have answered my questions in great detail. Nothing but great experiences to date."

"Incredible service! Dana is on top of every detail. Hopefully you don’t get into an accident but if you do they handle everything for you!"

"Charlotte's office is amazing! Everyone I have worked with is very patient and walks you through your claim/issue. I worked with Dana recently and she was outstanding! She regularly checked in with me to make sure the claim was being handled properly and made me feel like my opinion mattered. Definitely recommend this office for all your insurance needs."

"I have been a lifelong policyholder of State Farm Insurance. Recently, I moved from California to Oregon, and the transition has been smooth and seamless. I was delighted to learn that I did not have to change insurance agencies, because my agent, Charlotte Russell is licensed in multiple states. Marylou handled every detail of my transition with the highest level of professionalism. Most aspects of moving are stressful, but not changing your insurance. "Like a good neighbor, State Farm is there"..........."

"from brent britschgi had delightful conversation with David. he was very competent, up to date and my information immediately available.....frankly I was happy. tks"

"David at farmers is really helpful and make things flow really easy more people like that in the world is need it. Thank you for your service"

"David is a top insurance agent -- he fought with corporate who tried to raise my rate to ungodly levels, and won. He is clear and concise and I am lucky to have worked with him."

"Charlotte and Mary have been very responsive since I started service with them I have over 22 vehicles insured with them and they are always on top of my business making sure everything is running efficiently."

"David is super professional and understands exactly what I need when I’m calling about Insurance always so helpful when I have questions."